FAQ
Shipping/Orders
Shipping times
Shipping time varies by location. These are our estimates:
Location
United States, Canada, Europe, Australia, New Zealand Central & South America
*Estimated Shipping Time 5-14 Business days
*Express shipping will often arrive a few days faster
*This doesn’t include our 2-3 day processing time.
*All shipping times exclude clearance/customs delays
Tracking your order
You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available.
MY TRACKING SAYS “NO INFORMATION AVAILABLE AT THE MOMENT”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Can I cancel/change my order?
Please be aware, once an order is placed, we can't cancel the order, as it begins processing immediately, however, once your order arrives to you, you may reach out to our support team in order to start the return process. Once you return your order, we can process a refund!
Sizing
What size should I get?
We recommend to get your normal size. However, to the girls who are bustier we would say to size up since our clothing is designed to be snug. You can use the size chart to help you decide and if your are stuck, sizing up will most likely be the best choice according to our customers. If you need any help please reach out to us at support@aretaaactivewear.com.
Does the clothing fit tight?
Yes, our products are designed to fit snug, but don't worry they are very comfortable and super stretchy. We want our active women to be able to show off those hard earned bodies!
What if mine doesn't fit?
No worries, you can always request a return and we will be able to ship out your correct size!
Returns/Exchanges
Return Policy
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Returns must be sent within 14 days after a return address is provided, otherwise it is ineligible. Please note we are not responsible for covering shipping costs for returns.
To start a return, you can contact us at info@yourwebsite.com
Returns are not accepted for items marked as final sale with discounts.